Interpretive Service & Community Outreach

Have you ever been unable to keep an appointment at Holyoke Medical Center because of transportation difficulties? Do you know someone who has difficulty getting medical care because of limited English skills? Our Community Outreach Department is removing these barriers.
Programs & Services

Community Outreach

 

Interpreter Services

For patients whose primary language is not English, we have many resources available. Our Interpreter Services are available seven days a week: Monday thru Friday: 6:30 a.m. to 1:00 a.m. Weekends and Holidays: 8:00 a.m. to 1:00 a.m. Additionally we have Language Mediators who are staff members with interpretive capabilities in a number of languages and have service contracts with two local interpretive companies. If an interpreter for a particular language is not available in person, we can also find an appropriate interpreter through several nationally-recognized language telephonic and video conferencing services. Further, the Community Outreach staff is readily available to offer bilingual information about our health services.

“We not only know your language, we understand it.”

 

Transportation Services

If you live in Holyoke and need help getting to and from the medical center campus, we offer a van service that may be of benefit to you with no appointment necessary available Monday through Friday between the hours of 7:30 a.m. and 5 p.m.

Click here to download a copy of this schedule

Holyoke Medical Center

Rosary Towers
21 Bower St.

Holyoke Health Center
230 Maple Street

Holyoke
Medical
Center

Zielinski Apartments
70 Walnut St.

Pulaski Heights
76 Maple St.

Prospect Heights
41 Chestnut St.

Holyoke Medical Center

Depart

Arrive

Depart

Arrive

Depart

Arrive

Depart

Arrive

Depart

Arrive

Depart

Arrive

Depart

Arrive

7:30

7:39

7:44

7:47

7:52

7:57

8:02

8:06

8:10

8:11

8:15

8:16

8:20

8:27

8:30

8:39

8:44

8:47

8:52

8:57

9:02

9:06

9:10

9:11

9:15

9:16

9:20

9:27

9:30

9:39

9:44

9:47

9:52

9:57

10:02

10:06

10:10

10:11

10:15

10:16

10:20

10:27

10:30

10:39

10:44

10:47

10:52

10:57

11:02

11:06

11:10

11:11

11:15

11:16

11:20

11:27

11:30

11:39

11:44

11:47

11:52

11:57

12:02

12:06

12:10

12:11

12:15

12:16

12:20

12:27

12:30

12:39

12:44

12:47

12:52

12:57

1:02

1:06

1:10

1:11

1:15

1:16

1:20

1:27

1:30

1:39

1:44

1:47

1:52

1:57

2:02

2:06

2:10

2:11

2:15

2:16

2:20

2:27

2:30

2:39

2:44

2:47

2:52

2:57

3:02

3:06

3:10

3:11

3:15

3:16

3:20

3:27

3:30

3:39

3:44

3:47

3:52

3:57

4:05

SHUTTLE WILL DROP OFF WHERE NEEDED

4:30

4:35

SHUTTLE WILL DROP OFF WHERE NEEDED

4:55

 

Holyoke Medical Center

Falcetti
Towers
475 Maple St.

Elmwood
Towers
485 South St.

Holyoke
Medical
Center

Sycamore House 287 Essex Street

Holyoke Tower
582 Pleasant St.

Coughlin
Apartments
300 Walnut St.

Holyoke Senior Center
291 Pine St.

Holyoke Medical Center

Depart

Arrive

Depart

Arrive

Depart

Arrive

Depart

Arrive

Depart

Arrive

Depart

Arrive

Depart

Arrive

Depart

Arrive

8:00

8:03

8:08

8:11

8:16

8:18

8:23

8:27

8:32

8:33

8:38

8:41

8:46

8:47

8:52

8:55

9:00

9:03

9:08

9:11

9:16

9:18

9:23

9:27

9:32

9:33

9:38

9:41

9:46

9:47

9:52

9:55

10:00

10:03

10:08

10:11

10:16

10:18

10:23

10:27

10:32

10:33

10:38

10:41

10:46

10:47

10:52

10:55

11:00

11:03

11:08

11:11

11:16

11:18

11:23

11:27

11:32

11:33

11:38

11:41

11:46

11:47

11:52

11:55

12:00

12:03

12:08

12:11

12:16

12:18

12:23

12:27

12:32

12:33

12:38

12:41

12:46

12:47

12:52

12:55

1:00

1:03

1:08

1:11

1:16

1:18

1:23

1:27

1:32

1:33

1:38

1:41

1:46

1:47

1:52

1:55

2:00

2:03

2:08

2:11

2:16

2:18

2:23

2:27

2:32

2:33

2:38

2:41

2:46

2:47

2:52

2:55

3:00

3:03

3:08

3:11

3:16

3:18

3:23

3:27

3:32

3:33

3:38

3:41

3:46

3:47

3:52

3:55

4:05

SHUTTLE WILL DROP OFF WHERE NEEDED

4:30

4:35

SHUTTLE WILL DROP OFF WHERE NEEDED

4:55


Holyoke Medical Center - 575 Beech Street - Holyoke, MA 01040