Interpretive Service & Community Outreach

Have you ever been unable to keep an appointment at Holyoke Medical Center because of transportation difficulties? Do you know someone who has difficulty getting medical care because of limited English skills? Our Community Outreach Department is removing these barriers.
Programs & Services

Community Outreach

 

Interpreter Services

For patients whose primary language is not English, we have many resources available. Our Interpreter Services are available seven days a week: Monday thru Friday: 6:30 a.m. to 1:00 a.m. Weekends and Holidays: 8:00 a.m. to 1:00 a.m. Additionally we have Language Mediators who are staff members with interpretive capabilities in a number of languages and have service contracts with two local interpretive companies. If an interpreter for a particular language is not available in person, we can also find an appropriate interpreter through several nationally-recognized language telephonic and video conferencing services. Further, the Community Outreach staff is readily available to offer bilingual information about our health services.

“We not only know your language, we understand it.”

 

Transportation Services

If you live in Holyoke and need help getting to and from the medical center campus, we offer a van service that may be of benefit to you with no appointment necessary available Monday through Friday between the hours of 7:30 a.m. and 5 p.m.

Click here to download a copy of this schedule

Schedule 


Holyoke Medical Center - 575 Beech Street - Holyoke, MA 01040