HOLYOKE, MA – January 7, 2026 – Holyoke Medical Center announced that it has been named a 2025 Human Experience (HX) Guardian of Excellence Award^® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country based on clinical quality performance.

“Holyoke Medical Center is raising the bar for what great clinical quality looks like,” said Patrick T. Ryan, Chairman and CEO of Press Ganey. “They’re turning ambition into action, building a culture where every interaction reflects purpose, respect, and care. That kind of leadership makes a lasting difference.”

The Press Ganey Human Experience (HX) Awards Program recognizes healthcare organizations that consistently elevate human experience through proven performance in patient and consumer experience, employee and physician engagement, clinical quality, and safety. Award winners were judged against a set of rigorous, data-driven criteria. Criteria is reviewed, updated and published each year and reflects updated standards across the care continuum. 

Spiros Hatiras, President and Chief Executive Officer of Holyoke Medical Center and Valley Health Systems stated, “Holyoke Medical Center is committed to providing our patients with the highest quality of care. Our doctors, nurses, and staff members use evidence-based practices to achieve the best outcomes for our patients.  We received this recognition because of their hard work and dedication and we are proud of their efforts.”