Patients & Visitors

The New Standard in Patient Care

People often tell us they come in to Holyoke Medical Center as patients and leave as friends. We believe that’s because we treat each individual we care for as if they were our own family.

We focus our efforts on setting a new standard in patient care, above and beyond the medical expertise you’d expect from a hospital.

We do the little things that make your experience better. We explain everything we do, as clearly as possible, in your language. We offer free valet parking. Nutritious food. Multilingual greeters. Same-day imaging. Extended outpatient testing hours. Private patient rooms.

That’s how we’re setting the new standard in patient care.

Nursing Practice Model