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Laboratory Services

The HMC Lab is a fully accredited and licensed clinical laboratory. HMC participates in the College of American Pathologists (CAP) Laboratory Accreditation Program the Centers of Medicare and Medicaid Services (CMS) Clinical Laboratory Improvement Amendments (CLIA) certification, and the AABB Accreditation for Donor Center and Transfusion Activities programs to ensure highest standards.

To download copies of the certificates, please click on the links below:
CAP Laboratory Accreditation Program Certificate
CMS CLIA Certificate of Accreditation Certificate
CMS CLIA Certificate of Waiver Certificate
AABB Certificate of Accreditation

Like all the departments throughout Holyoke Medical Center, our Lab undergoes frequent reviews to ensure the quality and accuracy of test results, and our staff takes special pride in its status as a nationally accredited facility.

Laboratory Services

Laboratory services are available on a walk-in basis. 
Please click on the below locations for the address, hours, and phone number. 

Laboratory Patient Service Center Locations

575 Beech Street, Holyoke
Monday – Friday: 6:00 AM – 5:00 PM*
Saturday: 7:00 AM – 11:00 AM*
Phone: 413-534-2500 x5242

*Hours may vary. Call 413-534-2500 x5242 to confirm availability.

10 Hospital Drive, Suite 107, Holyoke
Monday – Friday: 7:00 AM – 1:00 PM*

*Hours may vary. Call 413-534-2500 x5242 to confirm availability.

230 Maple Street, Holyoke
Monday – Friday: 8:00 AM – 4:30 PM (closed for lunch 12:30-1PM) *

*Hours may vary. Call 413-534-2500 x5242 to confirm availability.

1964 Memorial Drive, Chicopee
Monday – Friday: 6:00 AM – 3:30 PM*
Saturday: 6:30 AM – 3:00 PM*

*Hours may vary. Call 413-534-2500 x5242 to confirm availability.

505 Front Street, Chicopee
Monday – Friday 8 AM – 4:30 PM (closed for lunch 12-12:30PM)*

*Hours may vary. Call 413-534-2500 x5242 to confirm availability.

2150 Main Street, Springfield
Monday – Friday 8 AM – 4:30 PM (closed for lunch 12:30-1PM)*

*Hours may vary. Call 413-534-2500 x5242 to confirm availability.

140 Southampton Road, Westfield
Monday – Friday 7:30 AM – 4:00 PM (closed for lunch 12-12:30PM)*

*Hours may vary. Call 413-534-2500 x5242 to confirm availability.

Blood Donor Services

We invite you to consider becoming a voluntary blood donor. Your donation can literally save a life and you become part of an elite group of special volunteers.

To donate blood, you must be:

  • At least 16 years old and weigh at least 110 lbs.
  • Be free of major cold, flu and allergy symptoms
  • Eat breakfast and drink plenty of water the day you donate
  • Bring driver’s license or picture ID

The Blood Bank at Holyoke Medical Center is licensed by the ICCBBA and staffed with highly experienced, compassionate and detail-oriented medical technicians and donor phlebotomists.

Holyoke Medical Center
575 Beech Street, Holyoke
Monday – Friday: 8:00 AM – 4:00 PM

Blood Donors are encouraged to use the free valet parking available at the main entrance of the hospital.

Please contact Blood Donor Services for more information or to make an appointment at 534-2591 or email bloodbank_donor@holyokehealth.com. Walk-in appointments may be available. Appointments are encouraged.

Holyoke Medical Center’s Blood Bank is one of the few hospitals in Western Massachusetts that have been approved by the FDA to accept donation of blood from hemochromatosis donors – people with an excess of iron in their blood whose therapy requires them to donate blood, which can then be used for HMC patients.

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