Visiting Times
Holyoke Medical Center is devoted to providing safe, high quality, compassionate care. This compassion and concern for the well-being of our patients extends to family members, loved ones and visitors. To help achieve this, HMC supports open visiting hours in the Medical/Surgical Units and Intensive Care Unit.
General Visiting Guidelines
- Visiting hours in the Medical/Surgical Units and Intensive Care Unit at HMC are 24 hours a day, 7 days a week with respect to sleeping hours and according to patient preference
- Open visitation may not be allowed if it infringes on the rights of others and their safety, or if it is medically or therapeutically contraindicated
- Visitors will enter through the Main Entrance between the hours of 5 a.m. – 8 p.m. and via the Emergency Department between the hours of 8 p.m. – 5 a.m.
- Children supervised by an adult member are welcome
- Visitors displaying symptoms of a common illness are requested to reconsider visiting patients
- Visitors are asked to please check with the nursing staff before bringing food or beverages to any patient
Our patients on the Inpatient Psychiatric Units benefit from the presence of a support person(s) in a more structured and scheduled manner. For this reason, Holyoke Medical Center maintains more traditional visiting hours on the psychiatric units, although visiting outside of the regular hours can be arranged through authorized staff members.
Inpatient Psychiatric Visiting Hours
- Monday – Friday: 6:00 p.m. – 7:00 p.m.
- Saturday – Sunday: 11:00 a.m. – 12:00 p.m. and 6:00 p.m. – 7:00 p.m.
- Holidays – 1:00 p.m. – 7:00 p.m.
- Visiting outside of the regular hours can be arranged through authorized staff members
