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Holyoke Medical Center Earns 2020 Leapfrog Top Hospital Award for Outstanding Quality and Safety

Dec 08, 2020

Holyoke Medical Center Earns 2020 Leapfrog Top Hospital Award for Outstanding Quality and Safety

Holyoke, MA, December 8, 2020– Highlighting its nationally recognized achievements in patient safety and quality, Holyoke Medical Center was named a Top General Hospital nationally by The Leapfrog Group. Announced today, the Leapfrog Top Hospital award is widely acknowledged as one of the most competitive awards American hospitals can receive. The Top Hospital designation is bestowed by The Leapfrog Group, a national watchdog organization of employers and other purchasers widely acknowledged as the toughest standard-setters for health care safety and quality. 

“Holyoke Medical Center is proud to once again accept the Top General Hospital award from the Leapfrog Group. With only 29 hospitals receiving this distinction nationally, it speaks volumes about our amazing team members. It is through their dedicated work and devotion to providing the best care and the safest environment for our patients that we receive this recognition,” said Spiros Hatiras, President and Chief Executive Officer, Holyoke Medical Center and Valley Health Systems, Inc.

Over 2,200 hospitals were considered for the award. Among those, Holyoke Medical Center received a Top General distinction. A total of 105 hospitals were selected as Top Hospitals, including:

  • 9 Top Children’s Hospitals
  • 29 Top General Hospitals
  • 19 Top Rural Hospitals
  • 48 Top Teaching Hospitals 

The quality of patient care  across many areas of hospital performance is considered in establishing the qualifications for the award, including infection rates, practices for safer surgery, maternity care, and the hospital’s capacity to prevent medication errors. The rigorous standards are defined in each year’s Top Hospital Methodology.

“Being recognized as a Top Hospital is an extraordinary feat and we are honored to recognize Holyoke Medical Center this year,” said Leah Binder, president and CEO of The Leapfrog Group. “Despite the extraordinary pressure and strain of the COVID-19 pandemic, Holyoke Medical Center has demonstrated an unwavering dedication to patients and to their community. We congratulate the board, staff and clinicians whose efforts made this honor possible.” 

To qualify for the Top Hospitals distinction, hospitals must rank top among peers on the Leapfrog Hospital Survey, which assesses hospital performance on the highest standards for quality and patient safety, and achieve top performance in its category. To see the full list of institutions honored as 2020 Top Hospitals, visit www.leapfroggroup.org/tophospitals.

Holyoke Medical Center also received the Top General Hospital recognition from The Leapfrog Group in 2016 and 2014. 

Photo: Members of the Holyoke Medical Center Quality Department, who work collaboratively with departments throughout the hospital to ensure quality and safety. From left to right: Avadhoot Gokhale, Angela Smith, Stanley Konieczny, Eileen Tucker, Karen Crevier-Estes, Janet Chelli, Kim Lussier, Elizabeth Saykin, Abigail Williams, Frances Fallon, Lynne Lawrence, Mary Andrews, Elizabeth Clark, Carlene Bailey, Lisa Lemire. 

About Holyoke Medical Center:

Holyoke Medical Center (HMC) is a 198-bed independent community hospital with over 1,300 employees serving individuals and families throughout the cities and towns of the Pioneer Valley. The medical staff includes more than 375 physicians and consulting staff.  Holyoke Medical Center is a nationally-accredited hospital and is the first and only hospital in Western Massachusetts to obtain the prestigious accomplishment of becoming certified in the ISO 9001:2015 Quality Management System. HMC received the Top Hospital Award in 2020, 2016, and 2014 from the Leapfrog Group for excellence in quality of care and patient safety. This full-service hospital provides a complete line of inpatient and outpatient medical and surgical services, including an award-winning Stroke Service consistently recognized as one of the best in the state for the past decade and receiving the 2019 Get With The Guidelines®-Stroke Gold Plus & Target: Stroke Honor Roll Elite Plus Award from the American Heart Association/American Stroke Association. Holyoke Medical Center is a member of Valley Health Systems in Holyoke which also includes the affiliates Holyoke Medical Group, Holyoke Visiting Nurse Association & Hospice Life Care, and River Valley Counseling Center. To learn more, visit www.holyokehealth.com.

About The Leapfrog Group

Founded in 2000 by large employers and other purchasers, The Leapfrog Group is a national nonprofit organization driving a movement for giant leaps forward in the quality and safety of American health care. The flagship Leapfrog Hospital Survey collects and transparently reports hospital performance, empowering purchasers to find the highest-value care and giving consumers the lifesaving information, they need to make informed decisions. The Leapfrog Hospital Safety Grade, Leapfrog’s other main initiative, assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents and infections. 

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